What are Google’s real motivations behind Chrome OS?

Chrome OS is Google’s latest entry into the consumer space. It is designed to be an operating system that runs on customized hardware and provides the user with only a state-of-the art browser running  HTML-5 and some plugins. The tech (and mainstream) media has seen no shortage of opinions about its meaning and future impact on the industry. Unfortunately, I think most people have missed some of the key implications of Chrome OS.

Google has two main aims with this project:

  • To use the Google brand and buzz about its “game-changing OS” to push for new and better web apps using nascent technology. This lets Google reduce its customers’ dependence on local apps it does not control.
  • Once a lot of these apps are deployed and become heavily used, the mass market will force owners of closed systems like the iPhone to implement support for  HTML-5, the latest version of HTML, and rich web interfaces. Coupled with  net neutrality (which Google currently strongly supporting) this will allow Google to circumvent uncooperative devices and network providers, and access consumers currently hidden behind locked system.

Here is a more detailed analysis:

People are switching to netbooks in droves. Ever since the advent of  AJAX and  Web 2.0, a great number of things that people used to do using local apps are being done by web-based applications. This transformation is by no means complete; it is clear that many interfaces are not refined and much critical functionality is absent, but the trend is undeniable.

Modern operating systems have very rich interfaces that give application developers and users a great deal of power. This is great in some ways — it lets you write awesome local applications, and offers great performance. However, as  Spiderman’s Uncle Ben said, “With great power comes great responsibility.” A rich interface provides ample opportunities for unforeseen consequences, bugs, viruses and other bad things.

As power and performance becomes less important (computers are getting faster, and word processing isn’t getting any more CPU intensive), it is becoming more difficult to justify all the extra responsibility. Although hardware and user-facing software has changed incredibly over the past three decades, operating systems are remarkably stagnant –  virtual memory really hasn’t changed much in 15 years, and from the user’s perspective, file systems haven’t changed much since the days of  UNIX, in the 1970s.

Motivations:

People these days mostly use their computers for a few key things: Internet browsing, dealing with email, writing documents, writing spreadsheets, playing music, watching video, and editing photos. As increasing numbers of people join the online world (especially in developing countries), users need to stay as happy with their Internet-related experiences. More happy users lead to more searches and more advertising revenue.

Google needs to ensure that the web and everything people use to access the web stays as open as possible. If closed ecosystems dominated by unfriendly companies, such as Apple (and its iPhone), and Microsoft (with Windows desktop and mobile) gain power, Google won’t have unfettered access to the end-user. To do challenge them, Google needs to reduce switching costs and make users indifferent about which computing devices they use by commodifying them. The Chrome OS plan is to entice users to move as much data as possible into the “cloud”, making the data and apps transparently follow the user onto whatever device he or she happens to be using.

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