Fix for Whoa! Google Chrome has crashed Error

Problem

This error displays when Google Chrome unexpectedly shuts down.

Whoa! Google Chrome has crashed Error

Solutions

Try restarting the browser.

Whenever possible, Google Chrome will restore webpages from your previous browsing session.

Check whether you need a new browser user profile.

If you see this error message repeatedly, your browser user profile may be corrupted. First try moving the Default subfolder from your User Data folder to see if that fixes the problem:

1. Go to Start menu > Run.
2. Enter one of the following directories in the text field, depending on your operating system:
   • Windows XP: %USERPROFILE%\Local Settings\Application Data\Google\Chrome\User Data\
   • Windows Vista: %LOCALAPPDATA%\Google\Chrome\User Data\
3. Click OK.
4. In the window that opens, rename the ‘Default’ folder as ‘Backup.’
5. Move the ‘Backup’ folder from the ‘User Data’ folder up one level to the ‘Chrome’ folder.

If you continue to see the error, try creating a new user profile to replace your current one.

Check for problems with protected system files.

1. Go to Start menu > Run.
2. Enter the following: SFC.EXE /SCANNOW (make sure there is a space between SFC.EXE and /SCANNOW). This initiates the Microsoft utility that will scan and repair problems with protected system files on your computer.

Try opening Google Chrome and see whether the error message still appears.